Skip to main content

Hospice of the Golden Isles Named as Prestigious 2023 Hospice Honors Elite Recipient

Hospice of the Golden Isles has been named a 2023 Hospice CAHPS Honors Elite Award recipient by HEALTHCAREfirst, a leading provider of revenue cycle management services, CAHPS and bereavement surveys, and advanced analytics for hospice organizations. This prestigious annual review recognizes agencies that continuously provide a positive patient experience and high-quality care as measured from the patient and caregiver point of view. It acknowledges the highest-performing agencies by analyzing the performance of the Hospice Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey satisfaction measures. 
Being one of 60 hospice providers from across the U.S. to receive this distinction, Hospice of the Golden Isles Executive Director Paula DiLandro credits the entire team's dedication and commitment to extraordinary care for being named a 2023 Hospice Honors Elite recipient. 
"We know that the care provided by our interdisciplinary team of physicians, nurses, social workers, chaplains, and hospice aides is the best available and that it makes a difference for patients and families at the end of life," said Paula DiLandro. "It is gratifying to see that the rest of the nation is recognizing our staff for that great patient care."
Hospice CAHPS Honors Elite acknowledges the highest performing agencies by analyzing performance on the Willingness to Recommend question as a qualifier and then analyzing performance on 24 other questions that comprise the publicly reported measures from October 2021 through September 2022. Hospice CAHPS Honors Elite recipients include agencies scoring above the HEALTHCAREfirst National Average on 100% of the evaluated questions. 
For more information on hospice services, visit